Terms & Conditions
Welcome to MyStellarShop. By accessing our website and purchasing our curated home essentials, you agree to the following terms. These terms are designed to ensure a transparent and premium experience for all our UK customers.
1. General Terms
MyStellarShop.com provides premium home, kitchen, and wellness innovations. We reserve the right to update these terms to reflect changes in our services or UK consumer regulations.
2. Account Security
You are responsible for maintaining the confidentiality of your account. Users must be 18 years or older to complete a purchase.
3. Orders & Payments
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Currency: All transactions are processed in GBP (£).
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Security: We use 256-bit SSL encryption. We do not store credit card details.
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Payment Partners: We accept PayPal, Google Pay, and all major Credit/Debit cards.
4. Shipping & Priority Logistics
We are committed to efficiency.
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Processing: 1–2 Business Days.
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Priority Delivery: Our standard delivery window is 5–7 Business Days within the UK.
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Tracking: A tracking number is provided via email for every order once dispatched.
5. Returns & Refunds
In accordance with our 30-Day Peace of Mind Guarantee, customers may return items for a refund or exchange within 30 days of delivery. Items must be in original packaging and unused condition.
6. Limitation of Liability
MyStellarShop is not liable for delays caused by external factors such as courier strikes or incorrect address entry by the customer. However, we will always advocate for our customers to ensure a fair resolution.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom.
Contact Information
If you have questions about these website terms and conditions, please contact us.
Email: [email protected] or WhatsApp +44 7716 937083.
