Shipping and Delivery Policy – MystellarShop

Our shipping and delivery policy explains how MystellarShop processes orders, ships products, and delivers them to customers. We aim to provide reliable and transparent delivery services so every customer enjoys a smooth shopping experience.

By reviewing this shipping and delivery policy, you can understand processing times, shipping options, delivery expectations, and tracking information for your order.

Shipping Options – Shipping and Delivery Policy

Our shipping and delivery policy offers two delivery options to suit your needs.

Free Standard Shipping

• Estimated delivery time: 10–15 business days

• Does not include 2–5 business days processing time

Express Delivery

• Estimated delivery time: 5–7 business days

• Cost: £10

• Processing time of 2–5 business days applies before shipment

These delivery options allow customers to choose between a free shipping option or faster delivery.

Order Processing Time

According to our shipping and delivery policy, our team processes orders within 2–5 business days after purchase.

During this time, we:

• Verify order details

• Prepare items for packaging

• Dispatch the shipment

After we dispatch the order, we send a tracking number by email so you can monitor your delivery progress.

Shipping Locations

Our shipping and delivery policy currently supports shipping within the United Kingdom only.

If we expand our shipping regions in the future, we will update this shipping and delivery policy to reflect the new locations.

Tracking Your Order

Once we ship your order, you can track the shipment using our Track Your Order page.

You may also contact our support team if you need assistance with tracking or delivery updates.

Internal helpful pages include:

• Track Your Order

• Refund and Returns Policy

• Contact Us

Important Shipping Notes

Please review these important details from our shipping and delivery policy:

• Delivery estimates do not include the 2–5 day processing period.

• External factors such as customs checks or courier delays may occasionally affect delivery times.

• Customers should always provide accurate shipping information during checkout to avoid delivery problems.

Contact Us for Shipping Support

If you have questions about our shipping and delivery policy, our support team will gladly assist you.

Email: [email protected]
WhatsApp: +44 7716 937083