At MystellarShop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) (EU) .
1. Information We Collect
When you visit MystellarShop.com, we may collect the following information:
– Personal Details: Your name, email address, phone number, and shipping/billing address.
– Order Information: Details about the products you purchase.
– Device & Browsing Data: Information about your browser, device, and how you navigate our store.
2. How We Use Your Information
We collect your information to:
✔ Process Orders To confirm, ship, and deliver your purchases.
✔ Enhance User Experience – To improve website performance and provide a seamless shopping experience.
✔ Customer Support – To respond to your inquiries and resolve issues.
✔ Marketing & Communication – To send updates, promotions, and newsletters (only if you subscribe).
3. Sharing Your Information
To fulfill your orders efficiently, we may share necessary details with:
– Payment Processors – To verify and process payments securely (e.g., PayPal, PayFast).
– Warehouses & Suppliers – To prepare and dispatch your order.
– Courier Services – To ensure timely delivery to your doorstep.
– Email Services – To send updates and promotional content (only with your consent).
We strictly limit the data shared to only what is required for these services to function.
4. Payment Security
All transactions are processed through secure and trusted payment gateways such as PayPal and PayFast, ensuring your financial details remain confidential.
5. Your Rights & Control Over Your Data
You have full control over your personal information. You can:
📌 Request a copy of your stored data.
📌 Update or delete your personal details.
📌 Withdraw consent for data collection at any time.
To exercise these rights, please email us at [email protected].
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience by:
🍪 Remembering your preferences for a personalized shopping journey.
🍪 Tracking website traffic to improve usability and product offerings.
You can modify cookie settings in your browser anytime.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
For any questions or concerns, feel free to contact us at [email protected].